Ways of Working

Somewhere between concept and context, lies confusion

Ellie Taylor

Samantha O’Neill

Somewhere between concept and context, lies confusion. We’ll be sharing our approach to evolving Ways of Working at Nationwide, how we’re demystifying business agility for teams and our key levers for success.

Samantha is one of Nationwide’s Enablement Specialists who played an integral part in establishing the Ways of Working (WoW) team in its early stages. Whilst supporting the continuous evolution of the WoW team, she also spends her time helping colleagues across the organisation to contextualise business agility and optimise the way they work through visualisation, measurement and removing impediments to flow.

Ellie has been at Nationwide Building Society for eight years. She has held a number of different roles across the Society, including leading the Internal Audit Community to adopt and adapt new ways of working. She is now an Enablement Specialist with a focus on supporting the wider organisation to shift to new ways of working. Her current focus is to support the mobilisation of a new operating model that aims to improve flow by pivoting from projects and programmes to end-to-end product and Member Need alignment.

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